Privacy Policy

1. Introduction & Commitment to Privacy

MIVTAH (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and property information you share with us through our website (mivtah.com), communications, and service fulfillment. This Privacy Policy explains our practices regarding the collection, storage, and protection of your data.

2. Information We Collect

We only collect information necessary to evaluate property service requirements, provide estimates, execute service contracts, maintain client communications, and review employment inquiries:

• Contact Information: First and last name, business or entity name, email address, telephone number, and preferred contact method.
• Employment Inquiries: Name, email address, phone number, city and state, area of interest, availability, and experience voluntarily submitted through our Careers form to review applications and contact candidates about employment opportunities.
• Property Details: Facility name, physical street address, city, state, postal code, square footage, building characteristics, and service priorities.
• Uploaded Media: Optional photographs or layout diagrams voluntarily submitted via our Request a Quote system to help assess job conditions.
• Technical Data: Standard server logs, IP addresses, browser types, and referral parameters (such as UTM campaign tags) used solely for website security and traffic analytics.

3. Confidentiality of Property Addresses

Information submitted through our forms is used to respond to inquiries, prepare service estimates, coordinate site evaluations, and support related business communications. MIVTAH does not publish property addresses or contact information submitted through these forms. Access is limited to personnel and service providers who need the information for legitimate business purposes.

4. How We Use Your Information

Information gathered is used strictly for legitimate commercial purposes, including:

• Preparing, delivering, and discussing property service estimates and proposals;
• Scheduling on-site property walkthroughs and service appointments;
• Administering customer accounts, billing, and operational communications;
• Fulfilling contracted commercial cleaning, maintenance, landscaping, and snow removal tasks;
• Reviewing employment inquiries and contacting candidates about potential opportunities;
• Ensuring website functionality, security, and spam prevention.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal or facility information to third parties. We only share information with trusted third-party service providers (such as secure email hosts, web hosting infrastructure, and payment processors) strictly to the extent necessary to operate our business and deliver contracted services.

6. Data Security Measures

We use reasonable administrative and technical safeguards designed to protect information against unauthorized access, loss, alteration, or misuse. Website traffic is intended to use HTTPS, and uploaded quote photos are validated and stored in a private server directory when that feature is enabled.

7. Cookies & Tracking Technologies

Our website uses essential session cookies to manage security tokens (CSRF protection) and basic anonymous analytics cookies to understand site performance and visitor behavior. You may adjust your browser settings to decline cookies, though certain form functionality may be affected.

8. Your Privacy Rights & Contact Information

You have the right to request access to, correction of, or deletion of any personal information held in our records. To exercise these rights, or if you have questions regarding this policy, please contact:

MIVTAH
Attn: Privacy & Data Operations
Phone: (774) 445-0690
Email: contact@mivtah.com
Website: mivtah.com